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Frequently Asked Questions

If your question isn’t answered below, you can get quick answers from a real person by emailing [email protected]. If you’d rather talk on the phone, just send your number (including area code), and we’ll give you a call!

Q: What is CramBetter?
A: CramBetter is an online test prep and tutoring service for college math and science classes. Our goal is to get you better grades in less time. We make hard subjects easier by focusing only on the material that’s likely to show up on your exams and explaining it in simple terms — without a bunch of academic jargon.

Q: What does a CramBetter course membership include?
A: All course memberships include the following…

• Shorter, easier video explanations of the stuff that was taught in class
• Downloadable and printable study guides to help you follow along
• A set of practice exam questions for each topic
• Video solutions to every single problem

Q: How much does a CramBetter course membership cost?
A: Each course membership costs $40 per month. There are no upsells or extras to buy. You get instant access to everything you need for your class at one low price when you sign up.

Q: Can I ask my tutor questions?
A: Definitely! Every video lesson has a comments section, where you can interact with your tutor and other students in your class. If you get stuck on any of our practice exam questions, we have detailed video solutions for each one of those, too.

Q: Can I cancel at any time?
A: Yes, you can cancel a CramBetter course membership online at any time, for any reason. There’s no commitment, and there are no cancellation fees. To cancel, just log in to your CramBetter account, click the menu (your profile picture) at the top-right, and then click on “Membership & Subscriptions” to find the “Cancel” button. As soon as you cancel, we’ll stop all future charges, and you’ll retain access to your CramBetter course for the remainder of your last billing cycle.

Q: Is there a money-back guarantee?
A: If you try CramBetter for the first time and are unsatisfied for any reason, we’ll give you a full refund within 14 days of your initial enrollment. Just email [email protected].

Q: Are CramBetter tutors more qualified than university TAs? Mine hasn’t finished grad school and is super hard to understand.
A: Woah, we’re sorry to hear that! Every CramBetter tutor is a native English speaker with a master’s degree or higher and a minimum of 8 years’ professional teaching experience at both high school and university levels.

Q: Is CramBetter officially affiliated with my school?
A: Nope! We are proudly independent from the administration of any college or university, which gives us complete freedom to teach our own way — saving you a lot of time and frustration. We are not your professor!

Q: Isn’t “cramming” actually a really bad way to study?
A: The best way to learn is to practice consistently, which is why all of our course memberships include topic-by-topic lessons and practice exam questions to keep you on track every week. But we also understand that college life can be pretty hectic — so, we offer a ton of resources for studying effectively at the last minute, too. If you’re gonna cram, you might as well Cram Better. 😉

Q: How many students can use a CramBetter membership?
A: Each membership can only be used by one student. When one account is repeatedly used by more than one person, a lifetime ban is issued automatically, without a refund. If you want to let a friend try CramBetter, please use our referral program (found through the menu at the top-right of the Members’ Area). We’ll pay you a cash referral bonus and give your friend a discount, too!

Q: I’ve seen people on campus with CramBetter t-shirts and stickers. How do I get one?
A: Hit us up on social media, and we’ll hook you up! Our tutors reply to comments and DMs. You can find us on Instagram, TikTok, YouTube, X, Threads, and yeah — even Facebook. 👴👵

Q: Is CramBetter hiring?
A: Yeah! Take a look at our list of jobs available at CramBetter.